We accept payments by PayPal through our shopping cart. I'm sorry we cannot take credit cards by phone. We do accept by mail. For more information see "Payment Options" below
Shipping Policy:
Orders accepted within the United States, as well as Internationally. Please contact us by email if you have special shipping needs or need an order shipped internationally.
Customer Guarantee:
Merchandise is carefully packed to arrive in perfect shape. If there is ever a problem with your order, please contact us by email or phone. Your complete satisfaction is our goal.
Return Policy:
If any of our paintings are damaged or lost, the shipper will need to be notified. Please keep all packing, box and merchandise and return it to their office for a damaged/broken claim. An undamaged painting may be returned by returning it to us, at the same shipping rate it was sent. It is to be sent in the original packaging, and insured at the rate paid. It is to be returned within 7 days of receipt to the address on the enclosed invoice. Please contact us by email prior to returning the painting. Upon receipt of the painting, your payment, less shipping, will be cheerfully refunded. Orders of $50.00 or more, a restocking of 3% will be charged. The cost of shipping is refunded only if the return is the result of our error.
Payment Options:
We gladly accept Cashiers Checks and personal checks by mail. We also accept VISA, MasterCard, Discover and and American Express through the shopping cart. VISA, MasterCard, Discover and American Express are only accepted through PayPal. All orders paid through PayPal must have a confirmed address. Items paid for by personal check will be held 10 days from date of deposit to ensure clearing of check. All International orders must be paid through PayPal with a confirmed address. A $25.00 service charge will be charged for any check returned.
PRIVACY POLICY:
Theresa K. Divin Fine Art Privacy Policy:
We respect your privacy. We have never shared or sold, nor will we ever share or sell, any customer or mailing list information with other organizations, individuals, or companies.